Jobs
ATG ENTERTAINMENT’S COMMITMENT TO INCLUSION, DIVERSITY, EQUITY AND ACCESS (IDEA)
Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG Entertainment, we provide a stage for everyone.
POSITION TITLE:
MARKETING & SALES COORDINATOR
LOCATION: San Francisco, CA
HOURS: Full-time, some evenings, weekends & holidays
COMPENSATION: $70,000-$75,000
ABOUT THE POSITION
The Marketing & Sales Coordinator position will play a critical role in supporting BSF’s in-house marketing and sales departments with the objective of generating awareness, selling tickets and enhancing the customer experience for the BSF brand, and all productions at the Golden Gate, Curran and Orpheum Theatres in San Francisco.
The ideal candidate will support all facets of the marketing department including but not limited to; Events, group and corporate sales, membership, advertising, digital, social media, promotions, Food and Beverage and public relations.
BroadwaySF, an ATG Entertainment company, is the preeminent theatrical entertainment company in the Bay Area, bringing live entertainment experiences to San Francisco’s premier venues, the Orpheum, Golden Gate, and Curran Theatres. We present current hits fresh from Broadway, original Broadway cast productions, pre-Broadway premieres and one-of-a-kind events that are at the forefront of the national theater scene.
ESSENTIAL RESPONSIBILITIES
Supports the marketing team (CMO, Marketing Manager, Digital Marketing Manager, Public Relations, Group Sales Director) in the creation, development, and execution of all marketing initiatives for BSF productions, membership programs and overall corporate strategies.
Supports BSF Advertising, group sales, public relations, ticketing, venue front of house, customer experience and social media departments to execute marketing and sales programs and events for BSF and our productions.
Works closely with group and corporate sales department, supporting event and ticket selling initiatives across all productions as well as data analysis and customer service.
Reaching existing and new group and corporate sales customers through outbound sales initiatives that sell tickets and retain customers.
Supports the implementation of all advertising and marketing materials, working closely with marketing manager. Including but not limited to digital assets, website, point of sale material, group flyers, social media content, membership materials, front of house materials.
Works closely with Marketing, Groups, Events and F&B to implement venue events and marketing programs.
Supports the marketing manager in the development of local and community philanthropic events and initiatives as well as restaurant/hotel and other city partnerships.
Supports the execution of publicity events, appearances and strategies, working closely with cast, crew and creative team from all productions.
Coordinate localization and distribution of the various collateral materials for all productions for advertising/promotional purposes.
Supports ticket distribution for marketing VIPS and hospitality ticketing program, including email invitations, RSVPs and relationship management.
Supports Audience Services as it relates to customer feedback.
Other duties may be assigned.
EXPERIENCE AND SKILLS
Detail oriented, self-motivated and ability to multi-task.
Strong oral, written and collaborative communication skills.
People person with a passion for live entertainment.
Proven ability to efficiently manage quick turnarounds, tactical projects.
Ability to work with Illustrator, Adobe flash, Photoshop, a plus.
Knowledge of ticketing systems, CSS, Tableau software and general html coding a plus.
APPLY
Please send cover letter and resume to [email protected].
POSITION TITLE:
FOOD & BEVERAGE MANAGER
LOCATION: San Francisco, CA
HOURS: FT, must be able to work a flexible schedule, including weekends and holidays, when needed. Due to the cyclical nature of the theatre & hospitality industry, managers may be required to work varying schedules to reflect the business needs of the three Venues.
COMPENSATION: $65,000-75,0000, based on experience
ABOUT THE POSITION
Reports to Area F&B Director. BroadwaySF is looking for a motivated and creative beverage manager to oversee and optimize all aspects of our beverage operations. As the manager, you will ensure exceptional guest experiences while effectively forecasting, planning, and managing F&B orders, staff, and finances. Your primary objective will be to maximize sales and revenue by consistently meeting and exceed customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency. Managing all F&B and day-to-day operations within budgeted guidelines and to the highest standard.
PEOPLE, PLACES, and THINGS
Hosting live performances ranging from musicals to speaking engagements for (3) theatres.
Support all F&B hiring and training procedures.
Support human resource activities
Promote inter-company business relations...share best practices.
Daily communication with the Area F&B Director.
Conduct training programs on the required job functions with criteria expected and department orientation with new hires.
Conduct ongoing training with existing associates, following SOP manual.
Promote guest satisfaction through the operation.
Promote creativity and innovation with the staff
Support business strategies aligned with ATG North America’s mission, vision, and values.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Gain and maintain familiarity with all Venue services/features and local attractions/activities to respond to guest inquiries accurately.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Assist food & beverage associates with their job functions to ensure exceptional service to guests.
Performs related duties as required.
Continuous evaluation and improvement of the operations.
To be an integral part of the development of future projects in the company.
EXPERIENCE and SKILLS
Must have at least 3 years of progressive combined experience in a Venue food and beverage department or in free-standing restaurants
Must be able to handle basic office equipment and be computer proficient.
Must be able to speak, read and write English fluently
Must have effective organization, guest relations, and oral and written communication skills.
Must have ability to obtain ServSafe certification.
Must have RBS certification or ability to obtain.
Minimum of 21 years of age to serve alcoholic beverages.
COMPETENCIES
Perform job functions with attention to detail, speed and accuracy.
Prioritize and organize.
Must be able to work in a fast-paced environment.
Be a clear thinker, remain calm and resolving problems using good judgement.
Follow directions thoroughly.
Must be customer service oriented and have excellent hospitality skills.
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Ability to suggestively sell.
Performs all duties in a timely and professional manner.
Reports to work as scheduled in accordance with the Venue’s personal appearance standards.
Is polite, friendly, and helpful to guests, management, and fellow employees.
BENEFITS
401k, competitive healthcare, paid holidays
POSITION TITLE:
FOOD & BEVERAGE RUNNER
LOCATION: San Francisco, CA
HOURS: Varies (Tuesday through Sunday)
COMPENSATION: $17.51/hr plus tip pay out daily
ABOUT THE POSITION
The service positions are responsible for the Ordertorium/in-seat service program: both serving items as well as acting prep worker when scheduled. May require taking orders from guests and placing orders for the prep team. Required to climb stairs and carry 10-25lbs up and down. All service positions will consistently highlight the values of ATG Entertainment, the North American F&B Program, and the Venue General Manager through action and guest focused behavior.
Reporting directly to the Food and Beverage Manager. Must be open to all shifts when necessary: nights, weekends, and holidays.
Please be aware that COVID-19 vaccination is a condition of employment. (If necessary, accommodation requests for exemption are considered on a case-by-case basis).
EXPERIENCE and SKILLS
Welcoming demeanor, guest focused attitude
Working knowledge of cocktails, beer varieties, wine varieties, soda varieties, food brands, basic allergy knowledge
Diligent in all areas of work, from prep to service to clean up
POS experience
Able to work without sitting for extended periods of time
Able to lift 10-25lbs on regular basis
Able to continually walk up 3 flights of stairs
COMPETENCIES
Must be able to read and write English
Customer Focus
Flexibility
Stress-Management
Problem-solving
BENEFITS
$17.51/hr plus tip out daily
Flexible work schedule
Fun and creative work environment