Jobs

ATG’S COMMITMENT TO INCLUSION, DIVERSITY, EQUITY AND ACCESS (IDEA)

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG, we provide a stage for everyone.

 

POSITION TITLE: MARKETING COORDINATOR

BroadwaySF, part of the Ambassador Theatre group, has a fantastic opportunity for the right candidate interested in pursuing a career in the performing arts business. 

Reporting to the Chief Marketing Officer, The Marketing Coordinator position will play a critical role in supporting BSF’s in-house marketing department with the objective of generating awareness, selling tickets and enhancing our customer experience for all productions at the Golden Gate and Orpheum Theatres in San Francisco.  

The ideal candidate will support all facets of the marketing department including but not limited to; Events, sponsorship, membership sales and service, advertising creative, digital, social media, promotions, customer service, group and corporate sales, public relations, ticketing and in venue programs. Candidate will also collaborate with NY based producers/marketing teams to serve as initial point of contact and implement programs. 

ESSENTIAL RESPONSIBILITIES 

  • Supports the CMO and marketing team in the creation, development, and execution of all marketing initiatives for BSF productions, membership programs and overall corporate strategies.

  • Supports BSF Advertising, group sales, public relations, ticketing, customer experience and social media departments to execute marketing and sales programs and events for BSF and our productions.

  • Coordinates and manages implementation of all advertising and marketing materials, working closely with show representative and graphic designer to execute. Including but not limited to print ads, website, point of sale material, group flyers, direct mail, membership materials, sponsorship materials, front of house materials.

  • Manages BSF internal marketing assets including marquees, text fan club, app, Email Marketing and venue signage.

  • Serves as the primary point person for BSF national sponsor, working closely with sponsor marketing team to create and implement programs, events and promotions.

  • Manages show budgets, billing and settlements for all productions and responsible for all payment invoicing and processing with third party partners.

  • Works closely with Marketing, Groups, Events and F&B to create and implement venue events and marketing programs.

  • Supports the development of local and community philanthropic events and initiatives as well as restaurant/hotel and other city partnerships.

  • Supports the execution of publicity events, appearances and strategies, working closely with cast, crew and creative team from all productions.

  • Coordinate localization and distribution of the various collateral materials for all productions for advertising/promotional purposes.

  • Manage ticket distribution for marketing VIPS and hospitality ticketing program, including email invitations, RSVPs and relationship management.

  • Supports Audience Services as it relates to customer feedback.

  • Oversee and manage the development and execution of the BSF Program including working directly with productions and our publishing team to maintain and create content and advertising.

  • Other duties may be assigned.

EXPERIENCE AND SKILLS 

  • Detail oriented, self-motivated and ability to multi-task.

  • Strong oral, written and collaborative skills.

  • People person with a passion for live entertainment.

  • Proven ability to efficiently manage quick turnarounds, tactical projects.

  • Ability to work with Illustrator, Adobe flash, Photoshop, a plus.

  • Knowledge of ticketing systems, CSS, Tableau software and general html coding a plus

TO APPLY

Send cover letter and resume to [email protected]

POSITION TITLE:
MANAGER OF PUBLIC RELATIONS

 

BroadwaySF, part of the Ambassador Theatre Group, is seeking a savvy, strategic and innovative communications professional to oversee all publicity, communication, and community efforts for BroadwaySF, and its theatrical, music, concert and event productions at the Orpheum, Golden Gate and Curran Theatres in San Francisco.

ESSENTIAL RESPONSIBILITIES: Publicity/Communications

  • Develop, plan and execute comprehensive publicity strategies and compelling stories for all Broadway SF productions. Works closely with BSF Marketing team, ATG North America, production producers, presenters and press representatives to maximize impressions and earned media across all mediums

  • Collaborates with BSF/ATG executive team on brand communication strategy for BroadwaySF, yearly season membership campaigns as well as for the Orpheum, Golden Gate and Curran Theatres.

  • Draft, write and distribute press releases and pitches for each production as well as for the BroadwaySF brand to garner press coverage on a local and regional level.

  • Coordinate, manage and oversee all media relations, including interviews both on site and off site, working closely with production teams, cast and creative

  • Drafts talking points, memos and other communication materials as needed for internal stakeholders

  • Leads the development and execution of press nights, special events, rehearsals, press conferences, video shoots and more in conjunction with all productions

  • Builds and maintains relationships with key media throughout the Bay Area and Northern California both in person and through regular maintenance of press lists, targeting a variety of press including but not limited to; general, Family, Urban, LGBTQ, Hispanic, Bloggers, Asian, Travel, etc.

  • Serves as the primary liaison between BSF and productions national press representatives for each production.

  • Tracks all press and compiles weekly reports for BSF and individual productions as well as post engagement analysis

  • Collaborates with marketing team (social media, Promotion, Digital, Groups, Sales, Playbill) on development, execution and communication of programs/promotions/events for productions

  • Works closely with ticketing on management and execution of opening night ticketing and distribution.

  • Manages public relations expense budget as part of overall marketing budget.

  • Works closely with City of San Francisco to serve as point person for BSF and maintains and enhances relationship with the City and key leaders related to safety, our physical venues and goal of being part of the fabric of the community; including but not limited to; Mayor’s office, BART, SFPD, SF School District, Public Library and Board of Supervisors.

  • Represent BSF as a media spokesperson.

ESSENTIAL RESPONSIBILITIES: Community Engagement

  • Oversee and manage BSF’s philanthropic partnerships with community organizations, developing programs and initiatives that build brand awareness for our organization.

  • Serves as the point person for all of BSF’s equity, diversity and inclusion initiatives through our corporate office (ATG).

  • Develops programs that focus on arts education and introducing audiences to live theater.

  • Spearheads our complimentary ticket program that provides tickets to our shows to various nonprofit organizations.

  • Develop communication strategies for safety and wayfinding for our audiences through our existing communication channels.

QUALIFICATIONS

  • 3+ years of experience working in the live entertainment industry. Theater a plus.

  • Well organized, detailed oriented and able to prioritize and manage multiple projects under pressure, in a fast-paced environment, 7 days a week

  • Strong social skills and confidence interacting externally with press as well as Broadway show producers and press representatives

  • Strong understanding of intersections between public relations, marketing and sales

  • Commitment and dedication to work on Equity, Diversity and Inclusion (EDI) and how public relations and communications can contribute to this work.

TO APPLY

Send cover letter and resume to [email protected]

POSITION TITLE:
FOOD & BEVERAGE BARTENDER

LOCATION: San Francisco, CA

HOURS: Full-time requiring evenings, weekends & holidays

COMPENSATION: $17.51/hr + Daily Tipout

ABOUT THE POSITION

Ambassador Theatre Group is looking for enthusiastic, dynamic and driven individuals to join our highly skilled Food & Beverage team for its three venues here in San Francisco: Orpheum, Golden Gate, and Curran. The ideal candidate will have exceptional customer service skills, hold a passion and flair behind the bar in order to drive sales and beat targets, embody the company vision and values and possess a desire to achieve the very highest standards in all their work. Our Bartenders are essential to the successful running of our main theatre bars.

PEOPLE, PLACES, and THINGS

Officially designated as a San Francisco Landmark in 1977 by the San Francisco Landmarks Preservation Advisory Board, the Orpheum Theatre originally opened in 1926 with a façade patterned after a 12th-century French cathedral. Although this 2,200-seat theatre—located at the corner of Market Street and 8th Street—saw an external rejuvenation in 2016, the original and historical integrity of the landmark prevails as the Orpheum continues to welcome audiences across the San Francisco Bay Area to revel in the razzle-dazzle of Broadway.

EXPERIENCE and SKILLS

  • Prior bartending experience in a restaurant and/or theatre environment is required

  • Good interpersonal relations and communication skills

  • Possess a positive attitude and be flexible, friendly and courteous with patrons and fellow staff members

  • Hold an active TIPs certification or must be willing to take the course

  • Valid food handler certification is preferred but not required

COMPETENCIES

  • Ability to remain calm in a fast-paced environment

BENEFITS

  • $17.51/hr plus tip out daily

  • Flexible work schedule

  • Fun and creative work environment

 

POSITION TITLE:
FOOD & BEVERAGE RUNNER

LOCATION: San Francisco, CA

HOURS: Varies (Tuesday through Sunday)

COMPENSATION: $17.51/hr plus tip pay out daily

ABOUT THE POSITION

The service positions are responsible for the Ordertorium/in-seat service program: both serving items as well as acting prep worker when scheduled. May require taking orders from guests and placing orders for the prep team. Required to climb stairs and carry 10-25lbs up and down. All service positions will consistently highlight the values of ATG, the North American F&B Program, and the Venue General Manager through action and guest focused behavior.

Reporting directly to the Food and Beverage Manager. Must be open to all shifts when necessary: nights, weekends, and holidays.

Please be aware that COVID-19 vaccination is a condition of employment. (If necessary, accommodation requests for exemption are considered on a case-by-case basis).

EXPERIENCE and SKILLS

  • Welcoming demeanor, guest focused attitude

  • Working knowledge of cocktails, beer varieties, wine varieties, soda varieties, food brands, basic allergy knowledge

  • Diligent in all areas of work, from prep to service to clean up

  • POS experience

  • Able to work without sitting for extended periods of time

  • Able to lift 10-25lbs on regular basis

  • Able to continually walk up 3 flights of stairs

COMPETENCIES

  • Must be able to read and write English

  • Customer Focus

  • Flexibility

  • Stress-Management

  • Problem-solving

BENEFITS

  • $17.51/hr plus tip out daily

  • Flexible work schedule

  • Fun and creative work environment

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