WELCOMING YOU BACK TO OUR THEATRES


We can’t wait to welcome you back to our theatres!


RETURNING TO OUR THEATRES

We are committed to providing a healthy and safe environment for audiences, performers and staff, and are working closely with city and state officials to confirm safety guidelines and procedures for your return. Our plan is to open at 100% capacity and we are developing safety guidelines that everyone who enters our theatres must follow. Measures may include the wearing of masks, proof of vaccination & proof of negative covid test. We will continue to update this page as we get more confirmed information.
 


TICKETING POLICIES

BroadwaySF has instituted a temporary COVID-19 exchange/refund policy. For tickets purchased on or before December 31, 2021, under the following circumstances, BroadwaySF will permit you to exchange your tickets for the same Event at a later date; or if such exchange is not possible or not practical, e.g., the Event is one performance or limited run, refund your ticket purchase:

• You or someone in your party has tested positive for COVID-19 during the 14-day period preceding the Event;
• You or someone in your party is not feeling well during the 14-day period preceding the Event and has exhibited symptoms consistent with COVID-19; or
• You otherwise feel that you represent a significant transmission risk, e.g., you are caring for someone that has COVID-19 or is not feeling well.

Any such exchange request must be made by contacting Audience Services by phone (888-746-1799) at least twenty-four (24) hours prior to the advertised performance time. CLICK HERE for complete terms and conditions.
 


THE 2020–2021 SEASON IS NOW...THE 2021–2022 SEASON

A CHRISTMAS CAROL : NOVEMBER 26–DECEMBER 26, 2021
HADESTOWN : JUNE 7–JULY 3, 2022
THE PROM : JUNE 21–JULY 17, 2022
OKLAHOMA! : AUGUST 16–SEPTEMBER 11, 2022
TO KILL A MOCKINGBIRD : SEPTEMBER 13–OCTOBER 9, 2022
MOULIN ROUGE! THE MUSICAL : SEPTEMBER 7–NOVEMBER 6, 2022
AIN'T TOO PROUD – THE LIFE AND TIMES OF THE TEMPTATIONS : NOVEMBER 8–DECEMBER 4, 2022

Memberships are now on sale. Click here for more info.
 


2019–2020 SEASON RESCHEDULED PRODUCTIONS

JESUS CHRIST SUPERSTAR – OCTOBER 13–NOVEMBER 7, 2021 (REPLACES MEAN GIRLS)
MY FAIR LADY – NOVEMBER 2–28, 2021
THE BAND'S VISIT – JANUARY 11–FEBRUARY 6, 2022

NEW TICKETS FOR THESE PRODUCTIONS WILL BE DELIVERED TO TICKET HOLDERS AT A LATER DATE IN 2021. PLEASE DESTROY YOUR CURRENT 2020 DATED TICKETS. THEY ARE NO LONGER VALID.
 


NEW CURTAIN TIMES!

Performance times for the three rescheduled productions on the 2019–2020 Season (JESUS CHRIST SUPERSTAR, MY FAIR LADY, THE BAND'S VISIT) have been changed to 1:00pm (matinees) and 7:30pm (evenings) to match the new curtain times currently in place for all productions on our upcoming 2021–22 Season.

This change will provide a consistent performance start time across all BroadwaySF shows and the new time will be reflected on the tickets delivered to ticket holders later in 2021.


CONTACTING US

We have limited staff available Monday through Friday, 10am to 5pm at 888-746-1799 to assist. Wait times will most likely be long so unless you have special circumstances, we encourage you to contact us by using the ‘CLICK HERE TO REQUEST A CHANGE’ form mentioned above. Thanks for your understanding and patience and if you have any general questions, feel free to email us at tickets@broadwaysf.com.


UPDATED 7/23/2021