Your Visit

Accessible Seating

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<h5>ORDERING TICKETS FOR ADA PERFORMANCES</h5>
<p>To ensure proper seating, confirm the Open Caption, Audio Described, and ASL performance date when you request tickets.<br /><br />To order tickets for these ADA performances by phone, please call 888-746-1799 or you may fax your order to 415-581-2121. For fax orders, please include the show name, number of tickets, date and time of show, credit card, and daytime contact information. Tickets may also be purchased at a Theatre Box Office.<br /><br /><strong>FOR AUDIO DESCRIBED PERFORMANCES:</strong> In addition to purchasing a ticket, a headset must be reserved by requesting a headset ticket. These headsets are free but limited in number and should ONLY be ordered for the blind or sight-impaired patron. With the reserved headset ticket, you may pick up the headset in the lobby of the theatre on the way to your seat. Tickets and headsets can not be reserved online.</p>

<h2>GALAPRO</h2>
<p>Closed captioning is available through GalaPro for the following productions: <em>COME FROM AWAY, PRETTY WOMAN: THE MUSICAL, TINA - THE TINA TURNER MUSICAL, Disney's ALADDIN</em> <br /><br /><a href="https://www.galapro.com/">The GalaPro app</a> is available for free download from the <a href="https://apps.apple.com/us/app/galapro/id1050951056">App store</a> or <a href="https://play.google.com/store/apps/details?id=com.galapro.app&amp;hl=en_US">Google Play</a> store.<br /><br />We have a limited number of stands available to hold your device while using GalaPro. The stands are available at the Orpheum Theatre, from the kiosk to the left inside the main lobby; and at the Golden Gate Theatre, from the kiosk next to the "Enter Left" staircase.</p>

<h2>LISTENING DEVICES</h2>
<p>Each theatre has infrared listening headsets available for the hearing impaired free of charge on a first come, first serve basis.<br /><br />One piece of ID with a current address (driver's license, state ID) is required as deposit for one headset; additional headsets for the same individual require one of the following credit cards: VISA, Mastercard or Discover Card.<br /><br />They are available at the Orpheum Theatre, from the kiosk to the left inside the main lobby; and at the Golden Gate Theatre, from the kiosk next to the "Enter Left" staircase.</p>

<h2>LIMITED MOBILITY ACCESSIBLE SEATING</h2>
<p>Limited Mobility accessible seating in all theatres is on the main floor. There are no elevators to service the upper theatre levels. Patrons who are unable to climb stairs may purchase Limited Mobility Orchestra seats.<br /><br />For Limited Mobility patrons, two tickets may be purchased at the accessible price (lowest regular price for the performance being purchased) - one for the Limited Mobility patron, plus one companion.<br /><br />Patrons with walkers, crutches or similar mobility devices will have these items taken to the lobby by an usher to comply with local fire code regulations. At the end of the performance, an usher will return the device to the guest. For shows with an intermission, the device will be returned upon request for the intermission period. For more information on Limited Mobility accessible seating, call Audience Services at 888-746-1799</p>

<h2>WHEELCHAIR ACCESSIBLE SEATING</h2>
<p>All of our theatres have wheelchair accessible locations where patrons may remain in their wheelchairs.<br />Each patron who requires a wheelchair accessible seat may purchase up to three additional contiguous seats, in the wheelchair accessible section, for their companion(s) if they are available at the time of purchase; these may be purchased at the accessible price (lowest regular price for the performance being purchased).<br /><br />Wheelchair Accessible tickets are available online at broadway.com, by calling Audience Services at 888 746 1799 or at an open Theatre Box Office.</p>
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<h5>WHEELCHAIR ACCESSIBLE SEATING AREAS:</h5>
<p><br />AT THE ORPHEUM THEATRE: Integrated-Row R with spaces for wheelchairs and fixed theatre seats for companions, and Platform-Row CC (in the rear of the Orchestra section) with spaces for wheelchairs and movable hardback chairs for companions.<br />AT THE GOLDEN GATE THEATRE: Integrated-Row H with spaces for wheelchairs and fixed theatre seats for companions, and Platform-Row ZZ (in the rear of the Orchestra section) with spaces for wheelchairs and movable hardback chairs for companions.</p>

<h2>ACCESSIBLE RESTROOMS</h2>
<p>There are accessible restrooms in the basement level of the Orpheum Theatre; elevator access is available. There are accessible restrooms on the main floor at the Golden Gate Theatre.</p>
<p><strong>AT THE ORPHEUM THEATRE:</strong> The largest main restrooms for men and women are located in the basement level. As you enter the front doors from the street, you will find a staircase to your right or an elevator to your left (next to the entrance to the VIP room) that will take you to these restrooms. Both are fully accessible for patrons in wheelchairs. On the main Orchestra level, there is a woman's restroom opposite Door Two. There is one accessible stall in this restroom. Please note: this restroom has two levels, with additional facilities in the basement level reached by stairs.<br />AT THE GOLDEN GATE THEATRE: Accessible restrooms are on the Orchestra level, across from Door 3.</p>

Accessible Seating | Your Visit | Broadway SF

VIP Lounge Packages

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AT THE ORPHEUM THEATRE

MARQUEE LOUNGE

<h5>NOW OPEN!</h5>
<p>Step away from the crowds and experience the all-new Marquee Lounge at your performance at the Orpheum Theatre.</p>

<h2>BENEFITS &amp; AMENITIES</h2>
<p>– Private restrooms<br />– Complimentary welcome drink<br />– Dedicated bar service, specialty cocktails, and lounge seating<br />– Complimentary small bites<br />– Maximum capacity of 56 per performance</p>
<p>Enhance your theatre-going experience for $95 per person.</p>
<p>The Marquee Lounge is open 90 minutes before curtain. Space is limited and available on a first come, first served basis for each production.</p>

<h2>HOW TO ACCESS</h2>
<p>Getaccess to the Marquee Lounge by either selecting a seat that has the Marquee Lounge included or by purchasing access as an upgrade during the purchasing process.<br /><br />For more information, feel free to give us a call at 888-746-1799 or email us at <a href="mailto:marqueelounge@broadwaysf.com">marqueelounge@broadwaysf.com</a>.</p>

<h2>FAQ</h2>
<h4 class="panel-title">What is the Marquee Lounge?</h4>
<p>An all-new private lounge area to enhance your theatre-going experience.</p>
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<h4 class="panel-title">Is the Marquee Lounge the same as the City National Bank Blue Room?</h4>
<p>No, the Marquee Lounge is an entirely new paid admission bar and seating area for customers.</p>
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<h4 class="panel-title">Where is the Marquee Lounge located?</h4>
<p>As you enter the Orpheum Theatre lobby, the lounge entrance is on your right, just past the stairs.</p>
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<h4 class="panel-title">What are the benefits of Marquee Lounge access?</h4>
<p>The Marquee Lounge provides theatregoers with the opportunity to enhance your experience with a private bathroom, dedicated bar service, lounge seating, complimentary bites, and welcome drinks. Customers can take advantage of the lounge at their performance.</p>
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<h4 class="panel-title">How do I get access?</h4>
<p>You can purchase Marquee Lounge tickets as part of the ticket-buying process as an add-on to enhance your night at the show.</p>
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<h4 class="panel-title">How much does it cost?</h4>
<p>$95 per person. This is in addition to the price of your ticket.</p>
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<h4 class="panel-title">How early is the Marquee Lounge available before a performance?</h4>
<p>The Marquee Lounge is open 90 minutes before curtain.</p>
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<h4 class="panel-title">How many people does the Marquee Lounge hold?</h4>
<p>The maximum capacity of the Marquee Lounge is 56.</p>
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<h4 class="panel-title">Can I come in and out of the Marquee Lounge during the production?</h4>
<p>Yes, the Marquee Lounge is available to you before and during the performance.</p>
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VIP Lounge Packages | Your Visit | Visitors | Broadway SF

Learn more about our VIP Lounge Packages at The Orpheum Theatre.